CVKeskus.ee klient Olympic Casino otsib klienditeenindaja-konsultanti Tallinnasse! Pakkuda meie klientidele unustamatut ja meelelahutuslikku.
- Olympic Entertainment Group AS with its subsidiaries (hereinafter the “Group”) is the leading provider of gaming services in the Baltic States (Estonia, Latvia and Lithuania), and operates casinos in.
- Olympic Voodoo Casino. Open 8:00 - 24:00. Phone +371 67 828 777. Address Elizabetes iela 55, Centra rajons, Rīga, LV-1010.
- CVKeskus.ee klient Olympic Casino otsib klienditeenindaja-konsultanti Tallinnasse! Pakkuda meie klientidele unustamatut ja meelelahutuslikku.
0, 1. Floor
+372 6305537
estonia@oc.eu
Visit website
A pleasant spot for a light coffee break or some entertainment.
The spacious casino, situated on the ground floor at the Järve Keskus, puts emphasis on creating an interesting and memorable atmosphere, inspired by the idea of a secret, underwater world.
The 24h open casino has a multi-level system of additional winning odds, Fort Knox, the platinum level winnings of which start from 10,000 Euros. The casino also hosts poker tables with weekly poker tournaments.
All coffee and cocktail lovers can enjoy the best bar service at the registration-free Lounge.
Darbo pobūdis:
Incident management line are the people who are keeping an eye to make sure that all systems are constantly up and tech heart of our business is constantly beating with no pauses. If any incident is spotted, you will have to identify root cause and way of escalation to internal or external teams and proactively follow up until issue is resolved.Responsibilities:
- Be single point of knowledge of all upcoming maintenances as well as ongoing and resolved incidents/malfunctions, including current status of every ticket.
- Monitor systems and network performance, follow up 1st line and backoffice escalations to detect incidents.
- Identify incidents root-cause (incl reviewing logs) and further path of escalation to dedicated teams both inhouse and external.
- Manage prioritisation of tickets and proactively follow up them until incident is successfully resolved, make sure that resolution is in line with internal SLAs. Escalate and raise awareness if resolution is going beyond SLAs.
- Create incident reports when resolved and provide management with weekly/monthly overviews to identify weak areas and prioritise areas of improvement.
- Operate within incident management software, manage incidents and maintenances dashboard
- Nice to have: tune up and maintain automated monitoring system
Reikalavimai:
- Must have experience in using Chrome DevTools
- Professional written and interpersonal communication skills
- Great problem solving skills
- Great sense of responsibility
- 1+ years of similar professional experience
- Knowledge of common information technologies and systems
Mes Jums siūlome:
Agile and fun team of professionals who goes the extra mile to secure the #1 position in the Baltics by always outperforming the competition in everything that we do. Plenty of employee benefits & perks, office in the centre of Vilnius and international team spirit is what is waiting for you.
Atlyginimas
UAB „OLYMPIC CASINO GROUP BALTIJA“
UAB Olympic Casino Group Baltija – tarptautinė organizacija, didžiausios rytų Europos pramogų kompanijos, „Olympic Entertainment Group“ dalis. Tai prestižinė, 6 šalyse sėkmingai veikianti įmonė, kurios veiklos sritis apima: kazino, lažybos, lošimų automatų salonai, e-kazino, sporto barų veikla. Stipriausia įmonės pusė - nepriekaištingas aptarnavimas ir aukščiausio lygio pramogų suteikimas klientams - tai nuolatinio darbuotojų žinių atnaujinimo bei kvalifikacijos kėlimo rezultatas.
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Pajamos 2019 m.